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EveryWAN Remote Support is a desktop PC application providing helpdesk staff with an ideal and unparalleled solution for real-time, remote user assistance and troubleshooting on any connected device, that they have virtually “in their handsâ€Â.
EveryWAN Remote Support is fully integrated with the EveryWAN Server: a specific “RemoteSupport†tunnel can be allocated to selected groups of mobile end-users – as defined in a given EveryWAN server repository – to allow for remote control operations on their devices.
EveryWAN Remote Support can be operated in a distributed environment, making it possible to take simultaneous control over multiple mobile devices connected to different EveryWAN servers.
A free version of EveryWAN Remote Support is available at no cost, with no time bomb: EveryWAN Remote Support Personal Edition only works over ActiveSync (tethered or via Bluetooth).
This is the only limitation of the Personal Edition. But if you want to be able to support your employees on the field, wherever they are, over any kind of connection, you will need to purchase EveryWAN Mobility Manager which contains Remote Support Enterprise Edition.
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